Contact information

 

Contact Us

 

We’re here to help.

For questions about your order, sizing, shipping, exchanges, or anything else, feel free to reach out to our Customer Care team.

Email:

customercare@koalablue.co

Response Time:

Please allow 1 to 2 business days for a response.

Business Hours:

Monday to Friday

9:00 AM to 5:00 PM

If you’re contacting us about an order, please include your order number in your email.

For additional information, please visit our Shipping Policy and Returns & Exchanges Policy pages.